Responsible Play
- Version
- 1
- Published
- Sponsor
- Anita Inc.
NITA - RESPONSIBLE GAMING POLICY#
Effective: September 20, 2026 · Version: 1.0
1. Our position#
Nita is entertainment. It is not an investment, an income source, or a way to recover money you have lost. Most people who play will end up with less Nita Cash than they were given, because the game returns less than it takes in over time: the exact figures are published in the Official Rules §8 and on the in-app Odds screen, before you play.
If playing stops being fun, the tools below are yours, they are free, and none of them requires you to talk to anyone.
2. The tools#
Every tool is self-service in the app, at Settings → Responsible play. You never have to email support, explain yourself, or wait for approval.
2.1 Play limits#
Set your own maximum on how much Nita Cash you enter per night, per week, and per month. Tightening a limit takes effect immediately. Loosening a limit takes effect only after 24 hours. A decision to play less should take effect the moment you make it; a decision to play more should survive a night's sleep.
2.2 Cool-off#
Lock yourself out of play for 24 hours, 7 days, or 30 days. Your account stays open, your balance is untouched, and play resumes automatically when the period ends. A cool-off cannot be cancelled early; it can only be extended.
2.3 Self-exclusion#
Lock yourself out for a fixed term of at least 180 days and up to 5 years. A self-exclusion cannot be shortened, reversed, or waived once set - not by you, not by our support team, and not by us, for any reason. That is what makes it self-exclusion rather than a long cool-off. Choose the term carefully.
What self-exclusion does not do:
- It does not forfeit your Nita Cash.
- It does not affect your right to be paid a prize you had already made eligible under the Redemption Terms before the exclusion began. Money we owe you, we still owe you.
- It does not extend to any other company. Nita's self-exclusion covers Nita only. It is not a shared industry list, and it will not stop you playing anywhere else.
While you are self-excluded or in a cool-off we also stop sending you play reminders.
2.4 Structural limits that apply to everyone#
Two limits are built into Nita and no player can raise them: one entry per night, enforced in the database rather than the interface, and one account per person.
2.5 Account deletion#
Delete your account from within the app at any time (Terms of Service §3.5). Redeem eligible Nita Cash first: unredeemed Nita Cash is forfeited on deletion.
2.6 Your play history#
Your Wallet shows every Nita Cash movement on your account, including each entry and each result, so what a week of playing has cost or returned is always visible. Your profile shows nights played, nights above, on and below Even, your streaks and your best tier, and the weekly summary shows the same for each week.
3. Recognising a problem#
Ask yourself:
- Do I play for longer or with more than I meant to?
- Have I tried to win back what I lost?
- Have I hidden my playing from people close to me?
- Have I borrowed money, or gone without something, to play?
- Do I feel restless, irritable or low when I do not play?
- Has playing affected my work, my studies, my sleep, or a relationship?
Answering yes to any of these is worth taking seriously. It does not mean you have a gambling problem; it does mean the tools in §2 and the help in §4 are for you.
4. Where to get help - free, confidential, 24/7#
National Problem Gambling Helpline (National Council on Problem Gambling): call or text 1-800-MY-RESET (1-800-697-3738), or chat at https://www.1800myreset.org/. The legacy number 1-800-522-4700 still reaches the same helpline.
Texas Coalition on Problem Gambling, the National Council on Problem Gambling's Texas affiliate: call 713-364-4557 or visit https://www.txcpg.org/.
Texas Health and Human Services substance use and gambling services, reached through 2-1-1 Texas: dial 2-1-1 or 877-541-7905, choose your language, then Option 5.
Gamblers Anonymous: https://www.gamblersanonymous.org/ · Gam-Anon (for family and friends): https://www.gam-anon.org/
Blocking software, if you want to block gambling sites and apps on your own devices: Gamban, BetBlocker (free), and GamBlock.
5. Under-18s#
Nita is for adults 18 and over. We do not knowingly allow anyone under 18 to hold an account or play. You confirm your age at registration, and it is verified against a government ID before any prize is paid. What happens if we learn an account holder is under 18 is set out in Terms of Service §3.4.
If you share a device with someone under 18, set a device passcode, use Screen Time or Family Sharing restrictions, and do not leave Nita signed in on a shared device. If you believe someone under 18 is using Nita, tell us at support@playnita.com and we will act.
6. Advertising and communications#
We do not:
- market to anyone under 18, or place advertising in media directed at minors;
- market to anyone who is self-excluded or in an active cool-off, or send them play reminders;
- suggest that playing is a way to make money, solve financial problems, or recover losses;
- present playing as a solution to stress, loneliness, or difficulty;
- use pressure or false urgency to prompt a purchase;
- use a university's name, marks or colours, or imply that a university endorses Nita, in any promotion on or near a campus.
The notifications we send are about your account and the nightly schedule - for example that placing closes soon, that your box is ready, or your weekly summary. You can turn them off at any time in your device's notification settings. Service messages - a redemption update, a security notice - are not marketing and continue by email.
7. Our staff#
Support staff are trained to recognise signs of harm, to point players to these tools rather than talk them out of using them, and to escalate concerns to Dante de Prenda. No member of staff is measured or rewarded on a player's play volume or purchases.
8. Governance#
Owner: Dante de Prenda. Reviewed every 12 months and on any change to the tools, the age floor, or the geographic footprint (Eligibility and Geographic Scope Statement §6).
9. Contact#
support@playnita.com · Anita Inc., 16192 Coastal Highway, Lewes, Delaware 19958, Sussex County
Effective: September 20, 2026 · Version 1.0
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